Shipping Policy

Thank you for shopping with Hamza Collection. We are committed to delivering your ladies suits, sarees, and ethnic wear safely and on time.

1. Order Processing Time

All orders are processed after order confirmation and payment verification.

Orders are usually processed within 1–3 business days. During festivals, sales, or high-demand periods, processing may take a little longer.

2. Shipping Time

Estimated delivery time may vary depending on your location.

Within India: 4–8 business days
Metro Cities: 3–6 business days
Remote or Rural Areas: 6–10 business days

Delivery timelines are estimated and may change due to courier delays, weather conditions, holidays, or other unavoidable circumstances.

3. Shipping Charges

Shipping charges may vary depending on the order value, product weight, delivery location, and available offers.

Any shipping charges, if applicable, will be shown at checkout before you complete your order.

4. Order Tracking

Once your order is shipped, we will share the tracking details through SMS, WhatsApp, email, or your registered contact details.

You can use the tracking information to check the delivery status of your order.

5. Delivery Address

Customers are requested to provide a complete and correct delivery address, including house number, street, city, state, PIN code, and contact number.

Hamza Collection will not be responsible for delivery delays or failed deliveries due to incorrect or incomplete address details provided by the customer.

6. Failed Delivery Attempts

If the courier partner is unable to deliver the order due to customer unavailability, incorrect address, or unreachable phone number, the order may be returned to us.

In such cases, reshipping charges may apply if the customer requests the order to be shipped again.

7. Damaged or Missing Package

If you receive a damaged package or if any item is missing, please contact us within 24 hours of delivery with clear photos or videos of the package and product.

We will review the issue and assist you with the best possible solution.

8. Delay in Delivery

We try our best to deliver every order on time. However, delivery may be delayed due to courier issues, public holidays, natural conditions, technical problems, or other situations beyond our control.

Hamza Collection will keep customers updated whenever possible.

9. International Shipping

Currently, Hamza Collection may offer shipping based on location and availability. International shipping charges and delivery time may vary depending on the country and courier service.

Customers can contact us before placing an international order.

10. Contact Us

For any shipping-related questions, order tracking support, or delivery issues, please contact us:

Store Name: Hamza Collection
Products: Ladies Suits, Sarees, and Ethnic Wear
Email: [Add your email here]
Phone/WhatsApp: [Add your phone number here]
Address: [Add your business address here]

By placing an order with Hamza Collection, you agree to the terms mentioned in this Shipping Policy.